Overview
This session is designed for contractors and installers to provide a straightforward understanding of how to build a more profitable and successful EV charging business while ensuring customer satisfaction. The discussion centers on the lessons learned from managing thousands of chargers across hundreds of sites, specifically focusing on:
Increasing Uptime
Utilizing the right combination of software, hardware, and field practices to keep chargers in good working order.
Reducing “Truck Rolls”
Implementing strategies to minimize unnecessary and costly on-site technician visits through remote diagnostics and recovery.
Effortless Commissioning
Validating that equipment is working as expected and ensuring installations are seamless and transparent.
Redundant Communication
Using advanced hardware with mesh networking and built-in SIM cards to maintain connectivity in challenging environments.
Operational Simplicity
Moving away from logistical hassles, such as physical QR code labels, in favor of customizable digital screens.
Key Speakers
Raymond Kaiser
Chief Innovation Officer, EVoke Systems.
Rodney Miles
CEO and Founder of Your Charging Solutions.
Chris Mendes
CEO and Founder of Fractal EV